Organisational Learning Capabilities and Knowledge Performance: A Conceptual Framework

Mohd Shamsul Mohd Shoid , Norliya Ahmad Kassim 2 and + Mohd Idzwan Mohd Salleh 3 1, 2, 3 Universiti Teknologi MARA Malaysia Abstract. Organisational learning capability is defined as the organizational and managerial characteristics of factors that encourage learning process or enable an organisation to learn. Knowledge performance can be explained as an ability of individual, group and organisation to understand what they have learned. This paper aims to capture the perceptions of organisational learning capabilities among information professionals (librarians) and the outcome as knowledge performance in Malaysian institutions of higher education. This paper discusses the conceptual framework of a study on organizational learning capabilities and knowledge performance as perceived by information professionals in the university libraries. Based on the framework, the five main independent variables are shared vision and mission, organisational culture, teamwork cooperation, transfer of knowledge and ICT. The dependent variable is knowledge performance which has been adopted from the previous models and scholarly literatures. The study is significant to the librarians and the academic libraries for improving the skills of acquiring knowledge and learning capabilities. It will also assist the Ministry of Higher Education and interested researchers to provide effective baseline information in constructing a model for similar studies.